Customer Support
Here around the clock for anything about your account, a treat, or a payment. Busy spells can slow the queue; every message gets an answer.
Support
Contact Us
Questions, feedback, press, or something that went wrong at the table — tell us and the right team answers.
Help and support channels
Feedback & Suggestions
Tell us what would make Treat.Me better. Feature ideas and rough edges both land with the people building it.
Media Inquiries
For press, please contact media@treat.me
Support Email
Please contact support: support@treat.me
Phone
Call us at: (833) 570-9466
Write to us
Contact form
Email, call, or complete the form to learn how we can help you better. Our support team will reach out to you as soon as possible.
TM
Customer Care
24/7Questions, issues, or merchant support — we’re here.
FAQ
Frequently asked questions
Need more help? Visit our Help & Support page or contact our Merchant Success Team.
Treat.Me is a real-world food meetup app that helps people create, discover, and join restaurant-based experiences. A Host creates or joins an event to treat a Guest, and the meetup is confirmed through bids, invite links, ETA check-ins, and verification at the restaurant.
No. Treat.Me is not a dating app. It is a food-centered social meetup platform where the main goal is to connect people for a shared restaurant experience.
A Treat.Me event is a restaurant-based meetup between a Host and a Guest. Depending on the event type, it can be posted publicly, sent directly, or shared through an invitation link.
Users are required to upload a recent selfie. Also, at meetup, the initiator is required to scan the participant’s QR code. This helps confirm that the correct people have met before the event continues.
No. The Treat.Me merchant app runs on any phone or tablet you already own, Android or iOS, and the dashboard runs in a browser. There is no terminal to buy and no hardware to rent: install the app, pair the device from your dashboard, and start taking orders.